Privacy Policy

Effective Date: 28/06/2026
Last Updated: 28/06/2026


1. Our Commitment to Privacy

builderloans.com.au is a trading brand of Cassidy Digital, a business operated by Patrick Cassidy (ABN 64 230 991 722) ("we", "our" or "us").

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us or submit an enquiry regarding commercial funding.


2. Who We Are

builderloans.com.au helps Australian construction businesses explore commercial funding opportunities by facilitating introductions to specialist commercial funding partners.


We are not a lender and do not provide consumer credit, personal lending, financial advice, credit advice or legal advice.

Our role is to understand your enquiry, determine whether it may align with a funding partner's general lending criteria, and where appropriate, facilitate an introduction for further assessment.


3. What Information We Collect

Depending on how you interact with us, we may collect personal information including:

  • Your name
  • Business name
  • Email address
  • Phone number
  • ABN (where provided)
  • Details about your commercial funding enquiry
  • Intended use of funds
  • Approximate funding amount
  • Information relating to available security
  • Information relating to your proposed repayment or exit strategy
  • Any additional information you choose to provide through our forms, emails or conversations


When you visit our website, we may also automatically collect:

  • IP address
  • Browser and device information
  • Website usage data
  • Cookies and analytics information


4. How We Collect Your Information

We collect information when you:

  • Complete our online Criteria Check
  • Submit a contact or enquiry form
  • Contact us by phone or email
  • Book a meeting with us
  • Subscribe to communications
  • Browse or interact with our website


Some information is collected automatically through cookies and website analytics tools.


5. Why We Collect Your Information

We collect your personal information to:

  • Respond to your enquiries
  • Understand your commercial funding requirements
  • Determine whether your enquiry may align with our funding partner's general lending criteria
  • Facilitate introductions to specialist commercial funding partners where appropriate
  • Improve our website and customer experience
  • Communicate with you regarding your enquiry
  • Comply with our legal obligations


6. Who We Share Your Information With

We treat your personal information with care and only disclose it where reasonably necessary.


Depending on your enquiry, we may share your information with:

  • Specialist commercial funding partners for the purpose of assessing your enquiry
  • Professional advisers assisting us in operating our business
  • Technology providers who host or support our website and systems
  • Government agencies or regulators where required by law


We do not sell your personal information to third parties.


7. Consent to Share Information

By submitting an enquiry through builderloans.com.au, you acknowledge that, where appropriate, we may share the information you provide with a specialist commercial funding partner for the purpose of assessing your commercial funding enquiry.


Any funding assessment, approval and loan documentation is managed directly by the funding partner in accordance with their own privacy obligations and lending processes.


8. Marketing Communications

We may occasionally contact you regarding your enquiry or provide information about services we believe may be relevant to your business.

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.


9. Cookies & Website Analytics

builderloans.com.au uses cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.


We may use services such as:

  • Google Analytics
  • Google Ads
  • Meta Pixel
  • Other website analytics or advertising platforms


These services may collect anonymous or aggregated information about how our website is used.

Most web browsers allow you to control or disable cookies through your browser settings.


10. Storage & Security

We take reasonable steps to protect the personal information we hold against misuse, interference, loss, unauthorised access, modification and disclosure.


Your information may be stored electronically using reputable Australian or international cloud service providers.

While we take reasonable security precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


11. Access & Correction

You may request access to the personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.


To protect your privacy, we may require you to verify your identity before providing access.


12. Third-Party Websites

Our website may contain links to external websites.


We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies before providing any personal information.


13. Complaints

If you believe we have mishandled your personal information or breached the Australian Privacy Principles, please contact us first so we can investigate and attempt to resolve the issue.


If you are not satisfied with our response, you may lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

Website: https://www.oaic.gov.au


14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or website functionality.

The most current version will always be available on builderloans.com.au.


15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:


Cassidy Digital
Trading as builderloans.com.au

Operated by Patrick Cassidy (ABN 64 230 991 722)


Email: hello@builderloans.com.au

PO Box 870, Upper Coomera, QLD 4209, Australia